How do I place an account into collections?

Manual Placements

If you place your accounts manually, you must manually mark your accounts for collections. When in the individual resident screen, go to the More Actions drop down and select the Send to Collections option. The account will be sent to Hunter Warfield on the next daily download.

Automated Placements

If you place your accounts automatically, your accounts will be flagged for collections by the system once the number of days configured in the # of Days From Financial Move Out Date to Send for Collections parameter has been met. The account must have a balance greater than or equal to the amount established during set up and the Financial Move-out date must be completed. You have the ability to override the number of days by manually marking the account for collections as specified above.