How do I send multiple accounts to collections at one time?
If you are a manual placing client, on the main dashboard, go to the Financial tab, then the Collections section. Check the boxes for the resident names that you would like to send to collections and click the button Send to Collections. The account will be sent to Hunter Warfield based on the parameter your organization has configured for the # of Days from Financial Move out Date to Send for Collections.
Why isn’t my account being sent to collections?
Entrata will not allow accounts to be sent where the Financial Move Out Date has not yet been completed. To correct, go into the individual resident screen for the account in question, complete the
necessary information and send to collections again. Accounts will not be sent until the set number of days have passed. If you are still unable to identify the issue, please contact your Hunter Warfield
representative for assistance.
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